Frequently asked questions
What Are Some Moving Tips?
Everyone has to move at some point, and frankly, we know it isn’t fun. From packing up all your possessions to changing your address, moving can cause a lot of anxiety. Here are some tips, tricks and resources to make your moving day smooth and stress-free.
Common Moving Terms and Documents
Estimates- The estimate should clearly describe, in writing, all charges for services the mover will perform. Make sure the estimate is signed by the mover.
Estimates can be binding or non-binding, and should indicate that on the actual estimate.
Order for Service- The order for service is a list of all the services the mover will perform and shows the dates your household goods will be picked up and delivered.
Bill of Lading- The bill of lading is a contract between you and the mover and a receipt of your belongings. You should be given a partially completed copy of the bill of lading before the mover leaves the residence at origin.
I'm Ready To Move, What Else Do I Need To Know?
If you think you are ready to move, it doesnt hurt to review these helpful tips published by the FMSCA.
What is a moving valuation?
The state of Florida requires that moving companies offer two forms of Valuation (valuation is, technically speaking, what we are liable for in the case of damage to your items).
Basic Valuation, which is free of charge and puts our liability for your items at up to $.60 per pound per item. Under Basic Valuation you would be reimbursed for a damaged item at $.60 per pound based on the weight of the item. Also referred to as "basic carrier liability," released valuation mandates that for anything lost or damaged during the move, the moving company must reimburse you at 60 cents per pound per article. This guarantees that the company is liable for lost or damaged goods, but in the end, doesn't end up covering anywhere close to the actual value of the lost or damaged items. Most moving companies include the released valuation option in the base rate of a move at no additional cost to you. Let's say you have a computer that's 5 lbs. You paid 1,200 dollars for it initially. Maybe the current value (with depreciation) is 1,000 dollars, giving it an actual value of 200 dollars per lb. If it gets damaged during a move, the moving company will only be mandated to reimburse you 3.00 dollars, highlighting the shortcomings of released valuation.
Full Value Protection This option gives us the option to repair the item, replace the item, or reimburse you for the item at the raised value.
This is the option that tends to better account for the value of your possessions, albeit at a higher cost, is called "full replacement value." With this valuation, your possessions are covered for their current replacement value.
This valuation is based on a value of your goods at $6.00 per pound and a minimum shipment value of $6,000.00. The weight of your shipment is multiplied by $6.00 to determine the carrier’s maximum liability in the event of loss or damage. For example, if your shipment weighs 10,000 pounds, the carrier’s maximum liability for all loss or damage will amount to $60,000.
The cost of this valuation is usually about 5-6 percent of the weight of your shipment. Or an agreed upon estiamted weight. This means if you're belongings weigh 10,000 pounds, you’ll pay about $500- $600 dollars for this coverage when you move. No matter what option you take, our movers will take as much care as possible to move everything as safely as possible. But, with moving there is always the possibility of an error. So, if you would like the extra piece of mind Full Value Protection is a good idea.